__________ Is the Degree to Which the Authority to Make

question 57

Multiple Choice

__________ is the degree to which the authority to make decisions is delegated to lower levels in an organization's hierarchy.

• A) Bureaucracy
• B) Centralization
• C) Distribution
• D) Span of control
• E) Decentralization

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Definitions:

Indirect Strategy

A communication approach where the main point or conclusion is presented after the supporting details, often used to soften the impact of negative information.

Direct Strategy

A communication method that involves straightforwardly presenting the main point or request at the beginning.

Reasons-before-refusal Plan

A strategic approach in communication or negotiation where one presents justifications or arguments prior to expressing a refusal.

Denying Claims

The act of rejecting assertions or accusations, often in a legal or business context, asserting that they are untrue or unfounded.