__________ Involves Listening to Another Person with the Purpose of Helping

question 86

Multiple Choice

__________ involves listening to another person with the purpose of helping him or her think through a problem they are having.

• A) Present listening
• B) Expressive listening
• C) Reflective listening
• D) Formal listening
• E) Active listening

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Definitions:

Negligent Misrepresentation

A false statement made carelessly that induces someone to act to their detriment, creating legal liability.

Sales Puffery

Exaggerated or boastful statements about a product or service that are not meant to be taken literally and are thus not legally binding promises or warranties.

Justifiably Relied

A principle where a party's action or decision is based on another's representations or promises, perceived as reasonable.

Representation

The act of standing in for or acting on behalf of others, or the presentation of information in a particular manner.