All of the Following Are Supportive Communication Principles EXCEPT

question 6

Multiple Choice

All of the following are supportive communication principles EXCEPT:

• A) Focus on the problem and not the person.
• B) Be specific and descriptive, not global or evaluative.
• C) Own, rather than disown, the communication.
• D) Seek to be heard and understood.
• E) Be congruent - match the words with the body language.

---

Definitions:

Revenue Accounts

Accounts used to record the income generated from a company's primary operations.

Credit Balance

A situation where the amount of credits in an account exceeds the debits, signifying an amount owed to the account holder.

Accounts Payable

Liabilities representing amounts owed by a company to creditors for goods and services that have been purchased or received but not yet paid for.

Asset

An economic resource or a controlled item of value that an individual, corporation, or country owns or controls with the expectation that it will provide future benefit.