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Dysfunctional Conflict Works to the Individual's, Group's, or Organization's Disadvantage

question 64

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Dysfunctional conflict works to the individual's, group's, or organization's disadvantage often diverting energies and hurting group cohesion.


Definitions:

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance and morale.

Customer Satisfaction

A measure of how well a company's products or services meet or surpass the expectations of its customers.

Life Events

Significant occurrences in an individual's life that can cause substantial changes, either positive or negative.

Honeymoon-Hangover Effect

Describes a situation where initial enthusiasm (honeymoon) is followed by a period of disillusionment or decline in performance (hangover).

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