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When groupthink occurs in highly cohesive groups, poor decisions may result from the members' unwillingness to criticize one another's ideas and suggestions, overemphasis on agreement, desire to hold the group together, underemphasis on critical discussion, and desire to avoid unpleasant circumstances.
Rating Scale
A tool used to assign a value to a variable or response, often in the form of numbers or descriptions, to measure attitudes or perceptions.
Self-appraisals
The process in which employees evaluate their own job performance and productivity, often as part of performance management systems.
Administrative Decisions
Decisions related to the management and operations of an organization, often involving organizational policy or resource allocation.
Tell-and-sell Approach
A sales technique that involves informing customers about a product's benefits followed by persuading them to make a purchase.
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