All of the Following Statements About Group Norms Are Correct

question 79

Multiple Choice

All of the following statements about group norms are correct EXCEPT:

• A) in order for a task force to operate effectively, group norms regarding attendance at meetings, punctuality, and preparedness are needed.
• B) groups also commonly have norms regarding how to deal with supervisors, colleagues, and customers.
• C) norms for establishing guidelines for honesty and ethical behaviors are important for groups to discuss.
• D) norms should be identified by the management team only.
• E) norms are expressed in everyday conversations.

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Definitions:

Marketing

The business process of identifying, anticipating, and satisfying customers' needs through the creation and exchange of value.

Gray Market

Pertains to the trade of goods through distribution channels that are legal but unintended by the original manufacturer.

Inflation Rate

The rate at which the general level of prices for goods and services is rising, and subsequently, purchasing power is falling.

Environmental Forces

External factors such as political, economic, social, technological, legal, and environmental issues that can affect a business's operation and performance.