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In the dynamic, shifting, and complex workplaces of today, learning about organizational behavior can help you expand your potential for career success.
T-Account Close
A close that is based on the process that people use when they make a decision by weighing the pros against the cons.
Competitor's Product
A product that is offered by one company that serves as an alternative or rival to another company's product in the market.
Standing-Room-Only Close
A close whereby a salesperson suggests that if a prospect does not act now he or she may not be able to buy in the future, thus motivating the prospect to act immediately.
Summary of Benefits Close
A sales strategy where the salesperson summarizes the key benefits of the product or service, emphasizing its value to encourage purchase.
Q1: Suppose a manager starts an affirmative action
Q15: All of the following are sources of
Q45: When organizational behavior researchers collect data by
Q64: Inconsistencies between the emotions a person feels
Q71: Sensitivity training emphasizes changing behavior through structured
Q72: An example of _ is when an
Q101: _ is when a person is faced
Q111: An) _ is a phenomenon whereby an
Q123: Script schemas combine schemas built around persons
Q138: According to Henry Mintzberg, what are the