Which of the Following Is not a Measure of the Effectiveness

question 88

Multiple Choice

Which of the following is not a measure of the effectiveness of a training program?

• A) the amount of information learned
• B) the transfer of information to the job
• C) teacher satisfaction with students
• D) the financial return on investment
• E) student satisfaction with the training

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Definitions:

Organizational Citizenship Behavior

Voluntary behaviors exhibited by employees that contribute to the overall positive functioning and culture of the organization, which are not directly rewarded.

Human Relations Text

Educational or informational material focused on improving interpersonal skills and understanding within a workplace or organizational context.

Spanish Accent

The unique manner of pronunciation specific to Spanish speakers, which can vary significantly by region within Spanish-speaking countries.

Customer Service Orientation

Approach of employee whose thoughts and actions are geared toward helping customers.