Because He Has an Internationally Based Team, Leo and the Team

question 97

Multiple Choice

Because he has an internationally based team, Leo and the team do most of their business communications via e-mail. Which of the following represents what is least likely to be true of Leo's experience working with the team in an online environment?

• A) Leo relies heavily on his written skills to communicate support and inspiration.
• B) Team members must be particularly adept at reading emotions in others' messages
• C) Team members tend to have high levels of identification-based trust.
• D) Negotiations between team members sometimes stall due to lack of trust.
• E) Leo uses written communication to reinforce what he conveys to team members verbally.