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James and Neung are negotiating a purchase from Neung's Tai corporation. James notices that Neung is very quiet. Rather than assume that Neung is upset at how the negotiations are going, James continues to discuss the details of how the purchase will ensue. Finally James closes the deal and later learns that Neung's quiet moments were respectful moments to allow James to reveal his deal. Which strategy did James use to succeed?
Progressive Era
A period of widespread social activism and political reform across the United States, roughly from the 1890s to the 1920s.
Double Tax
The imposition of two or more taxes on the same income, asset, or financial transaction.
Disenfranchisement
The removal or denial of the right to vote or other rights of citizenship, often targeted towards specific groups or individuals.
Literate
Having the ability to read and write, or being knowledgeable in a particular area or field.
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