Several Years Ago You Began a Small Retail Store to Sell

question 52

Multiple Choice

Several years ago you began a small retail store to sell computer parts. The store grew and the business expanded to offer computer repair and custom programming. You have noticed that people have definite expectations about what their appropriate roles within the expanding company should be.
-John is expected to help customers in the retail store as well as perform computer repair work. He feels that every time he gets started on a repair, he is interrupted and doesn't know whether to finish his repair or wait on the customer. John suffers from role ________.

• A) conflict
• B) expectations
• C) perception
• D) identity
• E) duality

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Definitions:

Shoe

A type of footwear designed to protect and comfort the human foot.

Hand-operated Parking Brake

A manually controlled system that locks the brakes to prevent a vehicle from rolling when parked.

Latch

A mechanical fastener that joins two objects or surfaces, allowing for easy separation or access.

Gear

A mechanical component featuring teeth that mesh with other gear teeth to transmit torque and speed in machinery.