If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions

question 22

Multiple Choice

If an employee expresses organizationally desired emotions during interpersonal transactions, which of the following is being expressed?

• A) emotional labor
• B) negative affect
• C) positive affect
• D) emotional intelligence
• E) deviance

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Definitions:

Testes

The male reproductive glands that produce sperm and testosterone, located in the scrotum.

Penis

A male reproductive organ that also serves as the outlet for urine in males.

Breasts

Glandular organs located on the chest of female mammals that produce milk to feed newborn offspring; also present in a less developed form in males.

Ovaries

Female reproductive organs in which eggs are produced, along with important hormones like estrogen and progesterone.