Julie Smiles and Acts Politely Towards a Customer at Her

question 55

Multiple Choice

Julie smiles and acts politely towards a customer at her checkout, even though she really deeply dislikes this customer. What is the term used to explain the disparity between the emotion Julie displays and the emotions she is actually experiencing?

• A) felt emotions
• B) emotional dissonance
• C) conditional emotional response
• D) emotional distance
• E) emotional exposure

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Definitions:

Autocrine Chemical Messengers

Signaling molecules secreted by cells that bind to receptors on the same cell, leading to a response.

Paracrine Chemical Messengers

Substances released by cells that affect other nearby cells, allowing for local cell communication.

Placental LH-like Hormone

A hormone produced by the placenta that is structurally similar to luteinizing hormone (LH) and supports the corpus luteum, maintaining the production of progesterone during early pregnancy.

Trimester

A term describing a period of three months, often used to divide the nine months of pregnancy into three stages, each with its own developmental milestones.