If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions

question 89

True/False

If an employee expresses organizationally desired emotions during interpersonal transactions, the employee is performing emotional labor.

---

Definitions:

Term Explanation

The process of providing definitions or clarifications for terms or concepts.

Emotional Intelligence

The capability to recognize, understand, and manage our own emotions and to comprehend and influence the emotions of others.

High Qualities

Attributes or characteristics signifying superior standards, excellence, or merit in objects, processes, or individuals.

Dual-career Partnership

A relationship where both partners maintain their own professional careers, balancing work and personal life.