Employees at Acme Express Are Dissatisfied with Working Conditions, Salary

question 59

Multiple Choice

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work.
-Susan has composed a list of concerns along with her suggestions for improving conditions. Susan is dealing with her dissatisfaction through ________.

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) acceptance

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Definitions:

Stakeholders

Individuals or groups that have an interest or stake in the outcome of a project, business, or endeavor, and whose actions can affect or be affected by the organization's activities.

Job Pressure

The stress or strain experienced by individuals due to expectations, demands, or workloads in their occupational roles.

Work Environment

The Work Environment encompasses the physical and psychological conditions in which employees perform their job duties, including organizational culture, physical space, and workplace dynamics.

Individual's Thoughts

The personal ideas, beliefs, and opinions held by a person.