The Evidence Indicates That Satisfied Employees Increase Customer Satisfaction and Loyalty

question 94

True/False

The evidence indicates that satisfied employees increase customer satisfaction and loyalty.

---

Definitions:

Peripheral Nervous System

A part of the nervous system that lies outside the brain and spinal cord, responsible for transmitting information to and from the central nervous system and the rest of the body.

Central Nervous System

The part of the nervous system consisting of the brain and spinal cord, responsible for processing and sending out information to and from the body.

Brain

The organ in the head of an animal or human that controls functions, movements, sensations, and thoughts.

Nerves

Bundles of fibers that transmit electrical impulses between the brain, spinal cord, and other parts of the body.