The Science That Seeks to Measure, Explain, and Sometimes Change

question 25

Multiple Choice

The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals is known as ________.

• A) psychiatry
• B) psychology
• C) sociology
• D) political science
• E) organizational behavior

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Definitions:

SELL Sequence

A structured sales approach that stands for Show features, Explain advantages, Lead into benefits, and Let them talk, designed to effectively communicate the value of a product or service.

Lead Into The Benefits

A sales technique where the conversation is directed toward highlighting the advantages or positive outcomes of using a product or service.

Let The Customer Talk

A sales tactic emphasizing listening to the customer to better understand their needs and tailor the sales approach accordingly.

Trial Close

A technique used in sales to gauge a prospect's readiness to buy, by asking opinion-seeking questions regarding the product or deal before the final close.