In Vroom and Yetton's Decision-Making Model, There Are Seven Questions

question 14

Multiple Choice

In Vroom and Yetton's decision-making model, there are seven questions one asks that lead to the best decision making style. Which of the following are questions in this model? Select all that apply.

• A) Is this decision one that the leader's superiors should make?
• B) Does the leader have sufficient information to make a good decision?
• C) Is the problem important?
• D) Is there a quality requirement such that one solution is likely to be more rational than another?
• E) If the leaders makes the decision alone, how certain is it that others will accept it?

---

Definitions:

Customer Cost Analysis

A method for determining the total cost associated with acquiring and servicing a customer, including direct and indirect expenses.

Activity-Based Costing

A strategy for pricing that assigns overhead and indirect costs to products and services according to the specific activities they need.

Complexity-Related

Costs or metrics that arise due to the complexity of operations, products, or services.

Size-Related

Characteristics, measurements, or dimensions of an object, system, or process that pertain to its size.