Given the Following Data

question 39

Essay

Given the following data:
Required:
1. Determine the value-added and non-value added costs for each category for 2016 and 2017.
2. Prepare a trend report that compares 2016 and 2017.

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Definitions:

Generic Subject Line

A non-specific headline used in emails that lacks personalized or detailed information, making it less engaging.

New Customers

Individuals or entities that have recently started purchasing goods or services from a business or organization.

Sales Promotional Material

Various forms of media, materials, or activities designed to increase sales or promote the visibility of products or services.

Adjustment Messages

Communication designed to address and resolve complaints, issues, or disputes, aiming to restore customer satisfaction or rectify an error.