Activities That Contribute to Customer Value and Are Necessary to Remain

question 118

Short Answer

Activities that contribute to customer value and are necessary to remain in business are called __________ activities.

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Definitions:

Transactive Memory

A system of collective memory where groups or partnerships share and delegate the responsibility of remembering different types of information.

Groupthink

A phenomenon that occurs within a group when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

Brainstorming

A creative group problem-solving and idea-generating technique aiming to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members.

Groupthink

A psychological phenomenon that occurs within a group of people in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome.