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A Technique for Improving Performance of Activities and Processes That

question 15

Multiple Choice

A technique for improving performance of activities and processes that searches for best practices is called


Definitions:

External Matters

Issues or factors that originate outside of an individual or system and can impact its functioning.

Control

The power to influence or direct people's behavior or the course of events.

Information Power Base

A source of influence derived from possessing knowledge or information that is needed or valued by others.

Operational Data

Information collected from the day-to-day operations of a business or organization, used to support real-time decision-making and operational tasks.

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