The Critical Performance Measures of the Balanced Scorecard Have Some

question 107

Multiple Choice

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

• A)scorecard measures are linked by cause-and-effect relationships
• B)performance measures are derived from strategy
• C)benchmarking plays a critical role
• D)performance measures should be balanced between outcome and lead measures

---

Definitions:

Transfer Of Training

The effective application of skills, knowledge, or behaviors learned in one context to another work setting.

Pre-Training Evaluation

The assessment of participants' knowledge, skills, and attitudes before a training program to tailor content and establish a baseline for measuring progress.

Small Group Activities

Interactive and participatory tasks or exercises designed for a limited number of participants, fostering teamwork and collaborative learning.

Learning Transfer System Inventory (LTSI)

A comprehensive tool used to assess factors that influence the effective transfer of learning from training programs to the workplace.