The following information pertains to Molotov, Inc., for 2016: 
Quality costs are what percentage of sales?
Definitions:
Secondary Traits
Personality characteristics that are less consistent and more situation-specific than primary traits, often only appearing under certain circumstances.
Aggression
Behavior intended to harm or injure another individual, whether physically or psychologically.
Self-Pity
A feeling of sorrow for one's own sufferings or misfortunes, often viewed as a self-absorbed or indulgent emotion.
Functional Autonomy
A concept in psychology where behaviors that once served a specific purpose become independent of their original motive.
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