Examlex
The science of "knowing the customer" is referred to as
Socialization
The process by which individuals learn and adopt the norms, values, behaviors, and skills necessary to participate effectively in a society or organization.
PJ Fit
Person-Job Fit; the compatibility between an individual's characteristics and the requirements of a specific job.
PG Fit
Typically refers to Person-Group Fit, which is the compatibility between an individual and a workgroup, including shared values and working styles.
Socialization Process Model
A framework describing how individuals learn social skills, norms, and behaviors to adapt successfully to their environment.
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