Steven Managed an Auto Parts Store in the 1990s

question 9

Multiple Choice

Steven managed an auto parts store in the 1990s.At that time,stockouts-failure to have the parts auto mechanics needed to do their work that day-increased the likelihood of the mechanics becoming customers of competing auto supply stores.To avoid this problem and keep his business customers,Steven most likely

• A) canceled orders and shifted the business to competitors.
• B) increased promotional outlays to overcome customer dissatisfaction.
• C) used exclusive geographic territories to reduce supply chain inefficiencies.
• D) stockpiled inventory, adding to the cost of providing auto parts.
• E) returned to traditional distribution center logistics.

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Definitions:

Anxiety Disorder

A group of mental disorders characterized by significant feelings of anxiety and fear, affecting daily living.

Family Therapy

A form of psychotherapy that aims to improve communication and resolve conflicts within a family by treating it as a single unit.

Communication

The exchange of information, thoughts, messages, or feelings between individuals or groups, through various means such as speech, writing, or visual media.

Virtual Reality Exposure Therapy

A type of psychotherapy that uses virtual reality technology to expose patients to the situations or objects they fear, in a controlled and safe environment.