Charles Wants to Survey Recent Customers About the Quality of Service

question 77

Multiple Choice

Charles wants to survey recent customers about the quality of service they received at his small auto service dealership.He has customers' mailing and e-mail addresses.Charles will likely use an online survey primarily because it offers

• A) relatively low response rates.
• B) the ability to share video with respondents.
• C) the ability to ask sensitive questions with anonymity.
• D) fast responses at a lower cost.
• E) the opportunity to survey both existing and potential customers.

---

Definitions:

Create Icon

A graphical symbol or button used in software or websites to initiate the creation of a new item or file.

Assets

Economic resources or valuable items owned by a person or company that are expected to provide future benefits.

Debits

An accounting term representing an entry on the left side of an account ledger, indicating increases in assets or expenses.

Credits

Accounting entries that represent an increase in liabilities or equity, or a decrease in assets, typically reflecting income or gains.