A Restaurant Chain Is Working on Improving the Quality of Its

question 48

Multiple Choice

A restaurant chain is working on improving the quality of its food and service. To track its progress, it recruits customers who agree to respond to customer satisfaction surveys once every three months over the next two years. What kind of data is the restaurant chain collecting?

• A)panel data
• B)internal secondary data
• C)focus group data
• D)external secondary data
• E)scanner data

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Definitions:

Interactions

In statistics and research, the effect that the combination of variables has on an outcome, which is different from the effect that any of the variables have individually.

Repeated Measures Design

An experimental design in which the same subjects are exposed to each condition or treatment, allowing for the comparison of different treatments on the same subjects.

Alcohol Treatment

Interventions and programs aimed at helping individuals reduce their consumption of alcohol or recover from alcohol dependency.

Task Difficulty

Denotes the level of challenge presented by a task, which can affect performance and engagement depending on the skill level of the individual.