Which of the Following Actions,if It Actually Happened,would Be the Most

question 42

Multiple Choice

Which of the following actions,if it actually happened,would be the most likely to support and enhance an operational excellence macro strategy?

• A) Singapore Airlines installing more comfortable seats in the economy-class cabins of its airplanes
• B) 3M Corporation implementing new software to improve communication with its suppliers
• C) adidas inviting customer suggestions to guide the design of the next generation of shoes
• D) Nike opening hundreds of new company stores in high-traffic shopping areas
• E) McDonald's lowering prices on its coffee drinks

---

Definitions:

Real-use Setting

An environment where products or services are used under actual operating conditions by the end users.

Maturity Phase

A stage in the product life cycle where sales growth slows or levels off, and the product is widely accepted in the market.

Product Life Cycle

The series of stages a product goes through from introduction to growth, maturity, and decline in the market.

Eye Tracking

A technology that measures where and how long a person looks at various locations on a screen or in the environment, often used in research and marketing.