Gerald's Tire Store Sets Itself Apart from Competitors by the Extra

question 13

Multiple Choice

Gerald's Tire Store sets itself apart from competitors by the extra attention it pays to retaining loyal customers by providing fast,courteous service in a clean,professional-looking environment.Gerald's has used this strategy for over 40 years,expanding to 15 outlets.Gerald's Tire Store has created a ___________ macro strategy to create and deliver value and to develop a sustainable competitive advantage.

• A) supply chain excellence
• B) locational excellence
• C) product excellence
• D) diversification excellence
• E) customer excellence

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Definitions:

Home Visit

A home visit involves a professional or volunteer visiting someone's home for the purpose of providing support, education, or assessment services.

Family-Teacher Conferences

Meetings between family members (often parents) and teachers to discuss a student's progress, concerns, and any relevant academic or behavioral issues.

Proofread

The process of reviewing and correcting written material to ensure it is accurate, consistent, and free of error.

Formal Conferences

Structured meetings between two or more parties, such as parents and teachers, to discuss specific topics or issues in a professional setting.