Using _____ Interactions with Customers While They Were Shopping in the Store,Les

question 42

Multiple Choice

Using _____ interactions with customers while they were shopping in the store,Les Ailes de la Mode,a Quebec specialty retailer,learned that its customers wanted more and better trained store personnel.

• A) transaction-based
• B) Web-based
• C) retail-centric
• D) relationship-based
• E) point-of-sale

---

Definitions:

Simple

Easily understood or done, presenting no difficulty.

Well-defined Problems

Well-defined Problems are problems with clear objectives, known variables, and specific solutions, making them relatively straightforward to solve.

Aslan Phenomenon

A circumstance that exists when people make rules, then follow them even after the situations to which they originally applied no longer exist.

Break

A pause or interruption in activity, work, or a process.