Hudson's Bay Company Has Canada's Largest Reward Program-HBC Rewards,which Enables

question 52

Multiple Choice

Hudson's Bay Company has Canada's largest reward program-HBC Rewards,which enables members to earn points at the Hudson's Bay family of stores,including The Bay,Zellers,Home Outfitters,and hbc.com.Consumers can redeem points for over 600 rewards in the HBC Rewards catalogue,including travel,leisure and entertainment items,Air Miles reward miles,or Bay and Zellers gift certificates.Which of the following provides the most likely reason why Hudson's Bay Company implemented this reward program?

• A) to reduce problems associated with cultural diversity
• B) to make sure the 80/20 principle is not influencing its activities
• C) to retain loyal customers
• D) to create cognitive dissonance
• E) to lessen the importance of customer service

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Definitions:

Degenerative Disease

An illness characterized by a progressive deterioration of structures or function of tissue, organs, or systems, often leading to impaired functions.

Spinal Cord

This is the elongated, cylindrical part of the central nervous system encased within the vertebral column, responsible for transmitting neural signals between the brain and the rest of the body.

Brain

The organ in the head of animals with a nervous system that coordinates sensation and intellectual and nervous activity.

Cerebrum

The largest part of the brain, responsible for voluntary actions, sensory processing, and higher cognitive functions.