For a CRM System to Be Effective,customer Information Must Be

question 29

True/False

For a CRM system to be effective,customer information must be stored in a data mine.

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Definitions:

Frederick Herzberg

A psychologist best known for developing the Motivation-Hygiene Theory, which asserts that certain factors lead to job satisfaction while others prevent dissatisfaction.

Salary

The fixed regular payment, typically paid on a monthly or biweekly basis, made by an employer to an employee, especially a professional or a white-collar worker.

Dissatisfiers

Factors or elements in a job or environment that can cause dissatisfaction or discomfort if missing, but do not necessarily motivate if present.

Love Needs

Emotional requirements centered around affection, belongingness, acceptance, and intimacy, as outlined in Maslow's hierarchy of needs.