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Before Approaching the Customer,a Salesperson Should Learn as Much as Possible

question 17

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Before approaching the customer,a salesperson should learn as much as possible about the prospect's organization and its buyer.This process is called sales acculturation.


Definitions:

Distract Himself

The act of diverting one's attention away from distressing thoughts or emotions to focus on other activities or thoughts.

Low-Birth Weight

Refers to a birth weight of a newborn that is significantly lower than an average healthy weight, usually less than 2,500 grams (5.5 pounds) at birth.

Increased Risk

A higher likelihood of experiencing a negative outcome or condition compared to a baseline or average likelihood.

Emotion-Focused Coping

A coping strategy that involves reducing stress by managing the emotional response to a problem, rather than confronting the problem itself.

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