Which of the Following Is NOT a Service Component Customers

question 44

Multiple Choice

Which of the following is NOT a service component customers use to evaluate service quality?

• A) validity
• B) empathy
• C) assurance
• D) responsiveness
• E) reliability

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Definitions:

Dunwich

A village in Suffolk, England, known historically as a major port in the Middle Ages before coastal erosion reduced its size and importance.

Represented in Parliament

The act of having elected officials or representatives in a legislative body who voice the interests and concerns of their constituents.

Liberal Uprisings

Movements or revolts aimed at establishing more liberal governments and societies, often associated with the push for democracy, freedom of speech, and the end of autocratic rule.

1820s

Refers to the decade spanning the years 1820 to 1829, characterized by significant political, social, and cultural developments worldwide.