Services Have Four Unique Characteristics That Distinguish Them from Goods

question 43

Essay

Services have four unique characteristics that distinguish them from goods.Name and define each of these four characteristics.

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Definitions:

Social Identity

An individual's sense of self, defined by their group memberships, such as national, cultural, religious, or organizational affiliations.

Selective Attention

The process by which individuals focus on particular information while ignoring other stimuli, based on relevance or interest.

Selective Attention

The cognitive process of focusing on certain stimuli in the environment while ignoring others, influenced by interest, background, and objectives.

Incoming Information

Data or knowledge received by an individual or organization that needs to be processed, analyzed, or acted upon.