SCENARIOS Sav-More Supermarkets

question 84

Multiple Choice

SCENARIOS
Sav-More Supermarkets
Observers of the supermarket industry see no letup in the use of checkout-counter-based target marketing.Sav-More supermarkets have installed an electronic marketing system in its stores.The system allows the stores to do more direct mail promotions by combining the current Sav-More's check cashing cards with the new Sav-More's Bonus Club frequent-shopper cards.The new system uses barcode scanners and magnetic cards issued to shoppers to track all purchases.As with most customer databases,demographic information is gathered for subsequent offers to frequent-shopper club members,and psychographic information is tracked whenever customers use the magnetic strip cards to make purchases.Generally,marketing to these consumers achieves better results than free standing insert (FSI) coupons.
-Refer to SEMA.The SEMA research was done by asking questions like,"What features have you added to your car that best reflect your personality?" This type of question is an example of a(n) _____ question.

• A) scaled-response
• B) open-ended
• C) dichotomous
• D) close-ended
• E) multiple-answer

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Definitions:

Financial Knowledge

The understanding of various financial principles, products, and services, enabling effective money management and investment decisions.

Intermittent Reinforcement

A conditioning schedule in which a behavior is reinforced at irregular intervals, leading to stronger and more resilient behavioral responses.

Continuous Reinforcement

A conditioning schedule where every correct or desired response is followed by a reward, encouraging repeated behavior.

Generic Influence Tactics

Broad strategies employed by individuals or groups to persuade or motivate others towards achieving a specific action or outcome.