Loren Saw an Advertisement for an Internet Bank That Does

question 6

Multiple Choice

Loren saw an advertisement for an Internet bank that does not charge any service fees.He immediately went on line that day and moved his checking and savings account to the Internet bank.The process that created changes in Loren's immediate behavior is called:

• A) consumer decision making
• B) perception
• C) asocialization
• D) acculturation
• E) learning

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Definitions:

Social Practices

The patterns of behavior and interactions that are developed, shared, and perpetuated within communities or societies, shaping social norms and values.

Sustainability Initiatives

Programs or actions undertaken by an organization to minimize its environmental impact and operate in a socially responsible manner.

Effectiveness-oriented Metric

A measure used to evaluate how well a process or activity reaches its intended outcome or goal.

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectations.