Which of the Following Is NOT a Viable Method a Company

question 133

Multiple Choice

Which of the following is NOT a viable method a company can use to become more marketing-oriented?

• A) Train employees in the latest aggressive selling techniques.
• B) Make sure all employees are customer-oriented.
• C) Train employees to understand the company,its philosophy,and procedures.
• D) Implement employee empowerment.
• E) Train employees to focus on customer satisfaction.

Acquire skills to effectively communicate with various stakeholders (e.g., salespeople, other practitioners) over the phone.

Learn how to correctly identify patients and respect their privacy and confidentiality over the phone.

Understand the significance of providing complete and accurate information when leaving or taking messages.

Learn guidelines for outbound calls, including verification steps and preparation.

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Definitions:

Cognitive-behavioral Therapy

A type of psychotherapeutic treatment that helps patients understand the thoughts and feelings that influence behaviors.

Overvaluation

The act of placing excessively high importance or value on an object, idea, or person, often beyond its objective worth.

Thinness

A physical state or condition of being notably slender or slim, often regarded differently across cultures and contexts.

Interpersonal

Relating to or involving relationships between people.