Kelly Is Disappointed with Her Team's Performance,and in a Team

question 76

Multiple Choice

Kelly is disappointed with her team's performance,and in a team meeting says to her team in a strong,steady,and audible voice,"Folks,we've had a miserable pre-sales response,and I need you to buck up and tell me what you think we've been doing wrong".Kelly's communication style is:

• A) aggressive.
• B) discerning.
• C) assertive.
• D) defensive.
• E) nonassertive.

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Definitions:

Abraham Maslow

Abraham Maslow was a psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.

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An affection without limitations or conditions, often described as a selfless form of love that is given regardless of circumstances.

Carl Rogers

An influential American psychologist and one of the founders of the humanistic approach to psychology, known for developing client-centered therapy.

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