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What Is Communication Competence? What Determines It? How Can Managers

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What is communication competence? What determines it? How can managers improve their communication competence?


Definitions:

Schachter and Singer's Experiment

a landmark psychological study conducted in 1962 focusing on the theory of emotion, particularly how cognitive factors and situational cues influence emotional experience.

Drug Effects

The physiological and psychological consequences resulting from the consumption of pharmaceuticals or substances.

Emotion

A complex psychological state involving physiological arousal, expressive behaviors, and conscious experience, often in response to external or internal events.

Participants Informed

A practice in research where participants are given comprehensive details about the study they are part of, including its purpose and potential risks.

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