If the Espoused Values of the Organization Are Not in Line

question 38

Multiple Choice

If the espoused values of the organization are not in line with the personal values of the employees or the national values of the customer this can result in

• A) huge profits
• B) the organization not achieving its goals
• C) strikes
• D) a change in the organization mission and vision
• E) increased productivity

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Definitions:

Receiver's Shoes

Imagining oneself in the position or situation of the person receiving a message, to better understand their perspective.

Adapt

The process of making changes or adjustments to accommodate new conditions or environments.

Richest Mode

The communication method that conveys the most information, including verbal and nonverbal cues, to facilitate understanding.

Communication

The process of exchanging information, ideas, or feelings between individuals or groups, often through speaking, writing, or using some other medium.