A Field of Study Dedicated to Better Understanding and Managing

question 11

Multiple Choice

A field of study dedicated to better understanding and managing people at work,both individually and in groups refers to:

• A) productivity
• B) organizational behaviour
• C) theory x
• D) management
• E) total quality management

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Definitions:

Learning and Growth

Refers to the strategies and processes that facilitate the continuous improvement and development of employees, systems, and organizational capabilities.

Balanced Scorecard

A strategic planning and management system used by organizations to align business activities to the vision and strategy, improve internal and external communications, and monitor organizational performance against strategic goals.

Strategy Map

A visual tool used in strategic planning to align an organization's missions, visions, and goals to its strategy, displaying the cause-and-effect relationships among different strategic objectives.

Strategic Objectives

These are specific, measurable goals set by a business to guide its strategic direction and assist in achieving its overarching purposes.