The Re-Engineering Process Requires Reorganization Around Horizontal Processes; the Executive

question 93

Multiple Choice

The re-engineering process requires reorganization around horizontal processes; the executive team knows this announcement will create resistance to change and stress in the organization.Because this change does not have to be announced for another few months,it is agreed the weekly blog will not report on this matter.This strategy for overcoming resistance to change is called

• A)education and communication.
• B)participation and involvement.
• C)developing positive relationships.
• D)manipulation and co-optation.
• E)explicit and implicit coercion.

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Definitions:

Marketability

The ease with which a product or service can be sold in the market due to its demand, utility, and competitive pricing.

Instruments

Legal or formal documents such as contracts, wills, or deeds that establish rights, duties, or agreements.

Time Instrument

A type of draft that allows the payee to collect payment only at a specific time in the future.

Overdue

The state of being delayed beyond the expected or usual time.