Joshua Feels Confused Because He Answers to His Own Boss

question 62

True/False

Joshua feels confused because he answers to his own boss as well as to another boss who is in charge of one of the company's main products.He is likely working in a matrix structure.

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Definitions:

High Formalization

refers to an organization's emphasis on structure, rules, and procedures to standardize behavior and processes.

Structural Characteristic

A fundamental aspect or feature that defines the organization, composition, or construction of something.

Decisions

Choices made from among alternative courses of action that may affect an organization or individual's course.

Formal

Following or being in accord with established procedure, principle, or protocol, often in organizational or official settings.