Fred Has Been Brought in to Resolve the Negotiation Impasse

question 68

Multiple Choice

Fred has been brought in to resolve the negotiation impasse between the union and management.He is very good at encouraging open communication and is also very good at fact-finding and interpreting messages of the participants.Fred is known as a(n)

• A)facilitator.
• B)arbitrator.
• C)manager.
• D)conciliator.
• E)ombudsperson.

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Definitions:

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