In Dealing with an Employee Who Is of a Different

question 131

Multiple Choice

In dealing with an employee who is of a different culture,a manager practicing cross-cultural communication skills might try to create an environment of equality and mutual concern,a method termed

• A)sympathy.
• B)third culture.
• C)symbolic interaction.
• D)semantics.
• E)hypothesis testing.

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Definitions:

Directive Leadership

A leadership style where the leader tells team members what to do, provides specific guidance, and expects compliance.

Perception

The process by which individuals organize and interpret their sensory impressions to give meaning to their environment.

Follower Characteristics

The traits, behaviors, and attributes of individuals who choose to follow or support a leader, which can significantly influence the leadership process and outcomes.

Expectancy Theory

Expectancy Theory is a motivational theory that suggests individuals are more likely to perform actions if they expect their efforts will lead to desired outcomes.