As Gail Has Gained More Experience as a Customer Service

question 96

Multiple Choice

As Gail has gained more experience as a customer service representative in a bank,she has been given more freedom to complete transactions for clients by herself and she has been given more responsibilities for planning her training courses and skill development.Gail is experiencing

• A)job design.
• B)job enrichment.
• C)job rotation.
• D)job satisfaction.
• E)job enlargement.

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Definitions:

Proposition

A statement or assertion that expresses a judgment or opinion, or in logic, a declarative sentence that is either true or false.

Truth

Truth refers to the state or quality of being in accordance with fact or reality.

Ad Hominem Fallacy

A fallacy in reasoning where the argument is directed against a person rather than the position they are maintaining.

Credibility

The quality of being trusted and believed in, often based on a reputation for honesty and integrity.