Predictability of Behaviour Is Increased If We Know

question 23

Multiple Choice

Predictability of behaviour is increased if we know

• A)that the person is rational.
• B)how the person perceives the situation.
• C)that behaviour is caused.
• D)the person's age.
• E)the person's level of education.

---

Definitions:

Claim Policies

Guidelines and procedures established by companies for handling customer claims regarding product or service issues.

Supplier Development

The process of working with suppliers to improve their performance and capabilities in order to meet the buying firm's supply chain requirements.

Organizational Buyers

Businesses or entities that purchase products or services for use in the production of other goods and services, for resale, or for operational purposes.

Deliberate Effort

A conscious and intentional action or endeavor aimed at achieving a specific outcome or goal.