A Change Agent Is

question 36

Multiple Choice

A change agent is

• A)an expert in diagnosing and changing organizations by applying behavioural science knowledge.
• B)any strategy or tactic that provokes change in an organization.
• C)a person who resists organizational change.
• D)the first person in a work group to "unfreeze" and convince his or her colleagues to do the same.
• E)an outside consultant hired to diagnose and correct problems in organizational structures.

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Definitions:

Political Skill

Refers to the ability to understand and influence others in a way that promotes personal or organizational objectives.

Expert Power

The ability to influence others based on the possession of knowledge, skills, or expertise that is recognized and respected.

Politics

Activities associated with governing, decision-making in organizations, or the exercise of authority in complex systems of relationships.

Job Performance

The extent to which an employee carries out their tasks and duties effectively, efficiently, and to the satisfaction of their superiors.