Which of the Following Represents a Contrast Between TQM and Reengineering

question 64

Multiple Choice

Which of the following represents a contrast between TQM and reengineering?

• A)TQM seeks incremental improvements in existing processes; reengineering seeks radical revisions of processes.
• B)TQM seeks incremental improvements in existing processes; reengineering seeks incremental improvements in new processes.
• C)TQM seeks radical revisions of processes; reengineering seeks incremental improvements in existing processes.
• D)TQM seeks radical revisions of old and new processes; reengineering seeks radical revisions of old processes.
• E)TQM seeks incremental improvements in existing processes; reengineering seeks incremental improvements in old processes.

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Definitions:

Normative Influence

The influence of other people that leads us to conform in order to be liked and accepted by them, often guiding behavior and attitudes.

Social Pressure

The influence exerted by others, often peers, on individuals to change their thoughts, feelings, or behaviors to conform to group norms.

Dresses

Garments typically worn by women or girls that consist of a skirt with an attached bodice or a matching bodice giving the effect of a one-piece garment.

Group Size

The number of individuals forming a group or team, which can influence the group's dynamics and outcomes.